Shipping policy

Shipping Policy

Thank you for shopping with Five Star Beauty! We are committed to providing a smooth and timely shopping experience. Please review the following shipping information to ensure you have all the details regarding our shipping process.

Processing Time

  • Processing Time: Orders are typically processed within 3-4 business days from the time of purchase, excluding weekends and holidays. Please note that this is the time it takes to prepare your order for shipment, not the time it takes for the package to arrive at your address.

  • Order Confirmation: After placing your order, you will receive an order confirmation email. Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).

Shipping Rates

  • Shipping fees are calculated at checkout based on the shipping method you choose and the destination address.
  • We offer standard and expedited shipping options. The cost for shipping will vary depending on the selected delivery method and your location.

Shipping Methods and Delivery Times

  • Standard Shipping: Delivery times for standard shipping typically range from 4-7 business days, depending on your location. This is not guaranteed and can vary based on the carrier and other factors.

  • Expedited Shipping: Expedited shipping options may be available for faster delivery. Delivery times for expedited shipping generally range from 2-3 business days, depending on the destination.

Please note: Delivery times are estimates provided by the carrier and may vary due to circumstances beyond our control (e.g., weather delays, high shipping volume, etc.).

International Shipping

  • We currently do not offer international shipping. We only ship to U.S. addresses within the 50 states, including PO Boxes and APO/FPO addresses.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).
  • You can track your order by clicking the tracking link provided in the email or by visiting the carrier’s website directly.

Shipping Delays

  • While we strive to ensure timely deliveries, shipping delays may occur due to weather, carrier issues, or other unforeseen circumstances.
  • We are not responsible for any delays once the order has been handed over to the carrier. We recommend checking your tracking information for the latest updates.

Lost or Stolen Packages

  • Five Star Beauty is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
  • If your package is lost or stolen, please contact the carrier directly to resolve the issue. You may also reach out to us, and we can assist with any further steps, but please note that we cannot issue a refund or replacement for lost or stolen items.

Address Errors

  • Please double-check your shipping address before submitting your order. We are not responsible for delays or issues caused by incorrect or incomplete shipping addresses.
  • If you notice an error with your shipping address, please contact us immediately at shopfivestarbeauty@gmail.com. If we receive your address update within 24 hours of your order, we will do our best to make the necessary adjustments before shipment.

Packaging

  • All orders will be packaged securely to ensure that your products arrive safely. We use high-quality materials to protect your order during transit.

Contact Us

If you have any questions regarding our shipping policy, or if you need assistance with tracking your order, please don’t hesitate to reach out to us at:

Five Star Beauty
Email: shopfivestarbeauty@gmail.com
Website: www.shopfivestarbeauty.com

Thank you for choosing Five Star Beauty! We appreciate your business and look forward to delivering your order soon.